Online Retail Data & Reports

Our reports provide unique insight into the online retail market, helping to inform your commercial and strategic decisions.

These reports cover emerging trends and developments. Past topics include the implications of Brexit, the logistics of click & collect, and the multi-device consumer journey in online retail.

We track 40 KPIs in our Quarterly Benchmark, giving you unique access to information about the online market’s performance, and providing context for your own results.

Our Delivery Index tracks figures and trends in online delivery, which can inform your approach and help you measure your own performance.

Participate in our Sales Index to build in-depth understandings of your performance against your UK online retail peers.