Online retail news in brief (13 June 2018)


In case you missed them, we’ve pulled together a few online retail news highlights from around the web this week.

Here are some of the latest stories in online retail.


UK retailers ‘still unprepared for GDPR’

As the EU’s prolific overhaul of data protection comes towards the end of its third week in session, a survey conducted by instantprint has shown that only 31% of UK retail businesses were prepared for the clamp-down.

James Kinsella, Director of instantprint: ‘As the survey suggests, the introduction of the new GDPR legislation is going to have unavoidable financial implications on small businesses. Despite this, GDPR does provide opportunities, compliancy will highlight your business’ trustworthy and ethical practices when it comes to marketing communications and the handling of personal data.’

BRC warns CVA trend set to continue

As the nature of the high street moulds to the ongoing technological revolution, bricks-and-mortar establishments are feeling the squeeze.

A report by the British Retail Consortium has found that there are almost 2,500 fewer retail stores in the UK than there were three years ago, with the descending number unlikely to alter from its course.

A statement issued by the BRC: ‘The retail industry is going through a transformation, driven by technology changing how people want to shop, rising costs, and weak wage growth. It’s a challenging period, retailers are adapting, and it’s clear that the industry will look very different in the future. Retail space that remains will be focused on providing an improved customer experience and local community connection.’

Oxford Street pedestrianisation plans scrapped completely

It seems a fully pedestrianised Oxford Street is set to remain a conceptual pipedream for London Mayor Sadiq Khan, after the flagship policy was abolished this week in the wake of a backlash from local residents.

The plan was intended to mitigate the expected influx of shoppers when the Elizabeth Line opens later this year.

Jace Tyrell, Chief Executive of the New West End Group: ‘With 60 million extra people arriving a year by 2020 from the Elizabeth Line, our businesses are more determined than ever to see urgent measures in place to address safety and air quality concerns and that a scheme is brought forward which is fit for 21st century retailing. It is imperative the politicians protect and safeguard the jobs of the 80,000 employees on Oxford Street and we will continue to do all that we can to ensure that this generational opportunity is not lost for the nation’s high street.’

But it’s not all bad on the high street

A survey conducted by I-AM has found that almost three-quarters of Millennials still prefer stores to online shopping.

Of a study of 2,000 18-to-35-year-olds across the UK, 74% claimed they preferred the physical shopping experience, with 80% having shopped as a day-trip in the past month.

This is not to say they’re traditionalists, however, as 51% claimed they would like to navigate, get information and pay using their mobile phone in-store, while 46% said staff hinder the shopping experience.

Amazon wins Premier League broadcast rights

Amazon’s reach has extended to the Premier League, as they announced this week that UK Prime members would have access to at least 20 matches per season, beginning with the 2019/2020 season.

Jay Marine, Vice President of Prime Video in Europe: ‘We are always looking to add more value to Prime. The Premier League is the most watched sports league in the world. Over these two December fixture rounds Prime members will be able to watch every team, every game, so no matter which Premier League team you support, you’re guaranteed to see them play live on Prime Video.’

No chance for the Uber-trolleyed

Hazy recollections of early-hours taxi journeys may be a thing of the past, as Uber has applied for a patent to use AI to determine how drunk potential passengers might be.

Over-reliance on autocorrect and the inevitable shoulder-lean are two of the factors which may contribute to a red flag on the driver’s system.

In a statement, Uber said: ‘We are always exploring ways that our technology can help improve the Uber experience for riders and drivers. We file patent applications on many ideas, but not all of them actually become products or features.’

Doncaster woman in the road

Not getting an Uber

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